Legal notice

Terms of Service | CozySleep Lab

These Terms of Service constitute a legally binding agreement between you (“Customer”, “You”) and CozySleep Lab (“We”, “Us”, “Our”), the operator of zanestores.com website. By browsing, accessing our website or completing any purchase, you fully agree to abide by all terms listed below.

1. General Acceptance

We reserve the right to revise, update these terms at any time without prior notice. Continued use of the website after updates means you accept revised terms.

2. Product Disclaimer 

All items sold on CozySleep Lab are daily sleep comfort accessories only. Our products are wellness aids for relaxation and better sleep experience; they are NOT medical devices.

  • We do not claim our goods can cure insomnia, sleep disorders, anxiety, depression or any physical/mental illnesses.
  • If you suffer from chronic sleep problems or medical conditions, please consult a licensed physician instead of relying solely on our sleep products.
  • Individual sleep effects vary by person; we do not guarantee identical sleep improvement results for every user.

3. Pricing & Payment

  • All product prices are displayed in US Dollars, excluding sales tax and shipping fees unless specified.
  • We reserve the right to adjust product prices, correct pricing errors without prior notice.
  • All payments are processed securely via authorized third-party payment providers; we do not store your full credit card details on our server.

4. Shipping & Delivery Rules

Subject to our independent Shipping Policy page. We are not responsible for delivery delays caused by postal service backlogs, weather disasters, customs issues or force majeure events.

5. Intellectual Property

All texts, images, logos, graphics, product descriptions on this website are exclusive intellectual property of CozySleep Lab. No copying, reproduction, modification or commercial use is permitted without our written authorization.

6. User Conduct

You agree not to:

  • Use the website for illegal, fraudulent activities;
  • Submit false personal information or abuse discount/promotion policies repeatedly;
  • Launch cyber attacks, inject malicious codes to disrupt website operation.

7. Limitation of Liability

CozySleep Lab shall not be held responsible for:

  • Minor personal discomfort caused by improper use of sleep accessories;
  • Indirect losses, lost profits, emotional distress arising from product use or website access;
  • Package seizure, confiscation by postal authorities.

8. Governing Law

These terms shall be governed by the laws of the State of California, United States. Any disputes shall be resolved via negotiation first; unresolved disputes fall under the jurisdiction of California local courts.

9. Contact Information

Email: zanezh@icloud.com